Frequently Asked Questions
What is Original Marines UAE? Original Marines UAE is a fashion brand that offers high-quality clothing and accessories for babies, children, and adults.
How can I place an order? You can place an order on our website, www.originalmarinesuae.com, by selecting the items you wish to purchase and adding them to your cart. You will then be prompted to enter your shipping and payment information.
What payment methods do you accept? We accept all major credit cards and Cash on Delivery (COD).
How long does it take to receive my order? Orders typically take 2-3 business days to process and ship. You will receive a tracking number via email once your order has shipped.
Do you offer free shipping? Yes, we offer free standard shipping within the UAE.
How do I know what size to order? Please refer to our sizing chartIf you have any questions about sizing, feel free to contact us.
What is your return policy? We accept returns within 14 days of purchase for items that are unworn, unwashed, and in their original condition with tags attached. Please see our Exchange/Returns page for more information. https://originalmarinesuae.com/pages/exchange-refund-policy
Can I cancel or modify my order? Once an order has been placed, it cannot be cancelled or modified. If you wish to return an item, please see our Returns page for more information.
Do you offer international shipping? No, we currently only ship within the UAE.
How can I contact customer service? You can contact us via email, phone or WhatsApp or https://originalmarinesuae.com/pages/contact-us
GET IN TOUCH WITH US
Address: United Arab Emirates, Dubai, City Center Mirdif 1st Floor Shop #G092
Support Time: Monday to Saturday 9 am - 6 pm (GMT+04:00)